Leder du efter hjælp?
Find svar på dine spørgsmål om episoder, streaming eller dit medlemskab.
Uanset om du er logget ind og ønsker at ændre din adgangskode, eller du ikke kan logge ind og har brug for at nulstille den, så har vi dig dækket ind.
✅ Hvis du er logget ind og vil ændre din adgangskode
Klik på “Min Konto” – findes i øverste højre hjørne af siden.
I Profil sektionen vil du se muligheden for at ændre eller nulstille din adgangskode.
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Bekræft, at den viste e-mail er korrekt.
⚠️ Hvis du bemærker en stavefejl i din e-mailadresse, så Kontakt Os eller svar tilbage på den e-mail, vi har sendt med disse instruktioner.
Fortæl os den korrekte e-mail, og vi opdaterer den for dig.
❌ Kan du ikke logge ind? Sådan nulstiller du din adgangskode
Rul ned til bunden af hjemmesiden, og klik på “Nulstil adgangskode”.
Indtast den e-mailadresse, der er tilknyttet din konto.
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Tjek din e-mailindbakke for et link til nulstilling af adgangskode.
Det kan tage et par minutter, før det ankommer.
Husk at tjekke dine spam-, junk- eller “andre” mapper.
📧 Modtager du ikke e-mailen?
Hvis du ikke modtager e-mailen:
Dobbelttjek stavningen af din e-mail.
Tjek andre mapper såsom spam, junk, promotion eller opdateringer.
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Stadig ingen held? Kontakt Os — det er muligt:
E-mailen brugt ved registrering har en tastefejl
Du har brugt en anden e-mailadresse til din konto.
For hurtigere hjælp kan du også oplyse:
De første 6 og sidste 4 cifre af det kreditkort der blev brugt til abonnementet
🔒 Sikkerhedstip
Vi anbefaler at bruge en stærk adgangskode og opdatere den regelmæssigt for kontosikkerhed.
Hvis du stadig har problemer med at ændre din adgangskode, Kontakt Os - Vi hjælper dig gerne!
🌐 Udforsk flere sider 🔥
Klik på et af nedenstående sites for at udforske mere indhold :
www.czechav.com www.czechgav.com www.czechcasting.com
www.goperv.com www.xxlgang.com www.r51.com www.nudz.com
🔒 Hvorfor din konto kan være blokeret (Usædvanlig loginaktivitet)
Din konto kan automatisk blive blokeret, hvis der er et loginforsøg fra en usædvanlig IP-adresse. Dette kan ske, hvis:
Du bruger en anden placering eller netværk end normalt
Du logger ind, mens du bruger en VPN
Du er på en ny enhed eller delt forbindelse
Dette er en sikkerhedsforanstaltning taget af vores system for at beskytte din konto mod potentiel uautoriseret adgang eller misbrug.
✅ Sådan låser du din konto op
Du behøver ikke vente på support — du kan selv låse din konto op ved at bekræfte dit login via e-mail.
Sådan gør du:
Tjek din e-mailindbakke tilknyttet din konto.
Se efter en e-mail med emnet: "Bekræft dit login"
Klik på “Bekræft” knappen i e-mailen.
Din konto vil blive låst op med det samme efter bekræftelse.
🛡️ Tips til at undgå fremtidige loginblokeringer
For at undgå at udløse loginbegrænsninger i fremtiden:
Undgå at bruge VPN'er eller proxy-netværk
Del ikke dine kontooplysninger
Prøv at logge ind fra betroede enheder og kendte placeringer
📬 Modtog du ikke bekræftelsesmailen?
Hvis du ikke modtog e-mailen:
Tjek dine spam- eller junkmapper
Sørg for, at du tjekker den korrekte e-mailindbakke
Anmod om en nulstilling af adgangskode - ændring af adgangskoden vil også låse kontoen op
Hvis du stadig ikke kan logge ind, bedes du Kontakt os .
🌐 Udforsk flere sider 🔥
Klik på en af siderne nedenfor for at udforske mere indhold :
Tak fordi du kontaktede os vedrørende en betaling, du ikke kan genkende.
Hvis du har en transaktion på dit kreditkort- eller bankudtog, der henviser til Simply Digital Bill eller NetlookBill for din betaling, har du foretaget et køb fra et website, der benytter vores tjenester til at håndtere online betalingsbehandling for dit abonnement, produktkøb eller servicegebyr.
For at hjælpe os med hurtigt at gennemgå og løse din anmodning, bedes du give os følgende oplysninger:
📋 Påkrævede oplysninger
Venligst Kontakt os med følgende:
Den e-mailadresse, der er tilknyttet din konto
Dato for betalingen (som vist på dit bank- eller kreditkortudtog)
Det nøjagtige opkrævede beløb
De første 6 og sidste 4 cifre på kreditkortet der blev brugt til betalingen
Eventuelt referencenummer eller faktura-ID du måtte have (hvis relevant)
🔒 Hvorfor har vi brug for dette
Disse oplysninger hjælper os med at:
Finde din betaling i vores system
Sikre, at din anmodning behandles sikkert
Forhindre forsinkelser i behandlingen af din sag
🕒 Hvad sker der herefter?
Når vi har modtaget disse oplysninger, vil vi:
Bekræfte betalingsoplysningerne
Give afklaring om opkrævningen (f.eks. abonnementstype, faktureringscyklus osv.)
For ukendte eller ikke-genkendte betalinger, venligst Kontakt os – Vi hjælper dig gerne med at afklare specifikke opkrævninger eller spørgsmål om abonnementer, du måtte have.
🌐 Udforsk flere sider 🔥
Klik på en af siderne nedenfor for at udforske mere indhold:
Vi værdsætter din interesse for vores tjenester! Her er alt, du behøver at vide om, hvordan du kan betale.
✅ Vi accepterer:
Kreditkort
Debetkort
Vi accepterer kun Visa og Mastercard fra større kortudbydere. Vi accepterer i øjeblikket ikke American Express-kort.
❌ Ikke understøttet på nuværende tidspunkt:
Vi accepterer ikke i øjeblikket følgende betalingsmetoder:
Gavekort
Forudbetalte betalingskort
PayPal
Kryptovaluta (f.eks. Bitcoin, Ethereum)
Bankoverførsler eller wire-betalinger
Cash App, Venmo eller andre peer-to-peer platforme
📌 Hvorfor disse begrænsninger?
Vi fokuserer på kortbetalinger for at sikre hurtig, sikker og ensartet behandling på tværs af alle regioner, vi betjener. Dette hjælper os med at beskytte din konto og forenkle faktureringen.
⚠️ Fejlfinding ved mislykkede betalinger
Hvis din betaling ikke går igennem, er her et par ting, du kan dobbelttjekke:
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Sørg for, at alle kortoplysninger er korrekte, herunder:
Kortnummer
Udløbsdato
CVV (sikkerhedskode)
Sørg for, at der er tilstrækkelige midler på dit kort
Gennemfør 3D Secure-verificering hvis du bliver bedt om det (dette kan vises som et pop-up vindue, sms-kode eller bankside/app-bekræftelse)
Undgå flere mislykkede forsøg — hvis du prøver mere end 4–5 gange, kan dit kort midlertidigt blive blokeret
🔐 Virker det stadig ikke?
Kontakt venligst din bank eller kortudsteder og bed dem om at godkende transaktionen.
🔄 Alternative forslag
Hvis problemet fortsætter, kan du også prøve:
At bruge et andet kort
At bruge en anden e-mailadresse som dit kontobrugernavn under registreringsprocessen
Hvis du er usikker på noget vedrørende betalinger, eller har problemer med betaling på vores platform, så Kontakt os - Vi hjælper gerne med at afklare eventuelle specifikke problemer eller spørgsmål, du måtte have.
🌐 Udforsk flere sider 🔥
Klik på et af nedenstående sites for at udforske mere indhold :
Med et aktivt abonnement kan du downloade videoer direkte til din enhed — med nogle vigtige begrænsninger.
✅ Hvad du kan gøre
Download enhver tilgængelig video i dit abonnement
Op til 20 downloads pr. 24 timer.
Der er ingen begrænsning på, hvilke videoer du kan vælge — kun det daglige downloadloft.
📱 Downloads på mobil
I øjeblikket understøttes downloads ikke på mobile enheder (telefoner eller tablets).
Brug venligst en desktop- eller bærbar browser for at få adgang til downloadfunktionen.
⚠️ Vi arbejder på at understøtte downloads på mobil i fremtiden.
🛠️ Sådan downloader du
Log ind på din konto i en desktop-browser.
Navigér til den video, du gerne vil gemme.
Klik på Download knappen under afspilleren.
Vælg videokvalitet.
Vi tilbyder videoer i 4K, 1080p, 720p og 540p — for den bedste oplevelse, brug 4K eller 1080p på store skærme, 720p til tablets eller langsommere forbindelser, og 540p til hurtige forhåndsvisninger eller mobilvisning. Bemærk venligst, at højere opløsninger resulterer i større filstørrelser, hvilket kan tage længere tid at downloade eller streame.
⚠️ Hvis muligheden ikke er tilgængelig, kan det skyldes:
At du har nået dit daglige downloadloft - 20 inden for de seneste 24 timer. Vent og prøv igen i morgen!
Forsøg på at downloade fra en mobil enhed
Hvis du er i tvivl om din downloadgrænse, eller har andre downloadproblemer på vores platform, så Kontakt os – Vi hjælper dig gerne med at afklare og løse specifikke problemer eller spørgsmål, du måtte have.
🌐 Udforsk flere sider 🔥
Klik på et af nedenstående sites for at udforske mere indhold :
Vi er glade for at kunne tilbyde en række fleksible abonnementsmuligheder — alle til specialpriser, så du får den bedste værdi!
📦 Hvad er tilgængeligt?
Du kan vælge mellem:
1-måned, 3-måned og 6-måned abonnementer
Eksklusive pakkeløsninger for endnu mere værdi
Disse tilbud er altid tilgængelige på din konto:
Gå til: Min konto → Pakker & Mere
Der finder du de nyeste tilbud og pakkemuligheder, der er tilgængelige for dig.
✅ Allerede nedsat for maksimal værdi
Hver plan er allerede særligt nedsat, så du får vores bedste tilgængelige pris uden at skulle bruge en kampagnekode.
Selvom vi ikke har yderligere rabatter i øjeblikket, er vores nuværende tilbud designet til at:
Hjælpe dig med at spare mere jo længere du abonnerer
Levere premium kvalitet til en konkurrencedygtig pris
🤔 Brug for hjælp til at vælge?
Hvis du ikke er sikker på, hvilken plan der er den rigtige for dig, eller har brug for hjælp til at forstå pakkerne, er du velkommen til at kontakte os — vi hjælper gerne!
🌐 Udforsk flere sider 🔥
Klik på et hvilket som helst site nedenfor for at udforske mere indhold:
Vi forstår, at anmodninger om annullering og refusion nogle gange kan være forvirrende, så vi har beskrevet vores politik i fuld detalje nedenfor.
📅 Sådan fungerer vores abonnementsystem:
Abonnementer fornyes automatisk ved slutningen af hver faktureringscyklus.
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Du kan til enhver tid annullere ved at administrere dit abonnement på din konto. Gå til "Min konto - Medlemskab - Administrer", og derfra kan du annullere abonnementet. Hvis du har købt en pakke, kan du annullere den på én gang (du behøver ikke at annullere individuelle sider).
Vær opmærksom på, at sletning af kortet fra din profil ikke stopper abonnementer eller annullerer medlemskabet. Det er kun en gemt betalingsmetode, som du kan fjerne eller ændre, men automatisk genfakturering fortsætter, selvom der ikke er noget kort tilknyttet.
⏱ Timingen for annullering er vigtig:
Hvis du annullerer mere end 2 dage før din fornyelsesdato: Adgangen fortsætter indtil slutningen af din nuværende cyklus, og det fornyes ikke.
Hvis du annullerer mindre end 2 dage før fornyelsesdatoen: Annulleringen vil gælde for næste faktureringscyklus (én mere fornyelse vil ske).
❌ Missede du annulleringsvinduet?
Hvis din anmodning om annullering blev foretaget efter fornyelsesdatoen, vil opkrævningen stadig gælde for denne periode, og refusioner kan ikke udstedes på grund af platformens brugsvilkår.
🔁 Kan jeg få refusion?
Vi vurderer hver refusionsanmodning individuelt. Bemærk følgende vigtige forskel:
Refusionsberettigelse gælder kun for den indledende købsperiode.
Hvis indhold blev set, downloadet eller på anden måde tilgået i løbet af den indledende abonnementsperiode, betragtes kontoen som brugt og er ikke længere berettiget til refusion — selvom intet indhold blev tilgået efter en senere fornyelse.
I overensstemmelse med vores Vilkår for tjenesten , kan vi ikke behandle refusioner, når indhold er blevet set, downloadet, udtrukket eller gemt fra platformen eller på anden måde tilgået via din konto.
Hvis kontoaktivitet viser noget af ovenstående i løbet af abonnementets levetid, kan refusionsanmodninger for efterfølgende fornyelser (genfaktureringer) ikke godkendes, uanset om indhold blev tilgået efter den seneste opkrævning.
🔄 Vil du hellere skifte side?
Hvis du ikke er tilfreds med dit nuværende abonnement, hjælper vi dig gerne med at skifte dit medlemskab til en anden side i vores netværk — helt gratis.
Lad os blot vide, hvilken side du foretrækker, så klarer vi resten.
🧾 Abonnement annulleret men stadig aktivt?
Hvis du har annulleret dit abonnement, men stadig ser det som aktivt, kan det skyldes en manuel genaktivering eller forlængelse fra din profil. Hvis dette er tilfældet, forbliver kontoen aktiv, indtil den annulleres igen.
🧾 Abonnement annulleret men stadig opkrævet?
Hvis du har annulleret dit abonnement, men stadig bliver opkrævet, kan det skyldes et andet aktivt medlemskab til en anden hjemmeside eller pakke. Du kan se de andre abonnementer fra din profil. Hvis dette er tilfældet, forbliver de aktive, indtil du også vælger at annullere dem.
Hvis du er usikker på noget vedrørende dine abonnementer og medlemskab, så kontakt os – Vi hjælper gerne med at afklare specifikke fornyelses- eller annulleringstidspunkter.
🌐 Udforsk flere sider 🔥
Klik på en hvilken som helst side nedenfor for at udforske mere indhold :
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Introductory Provisions
For the purposes of these Terms and Conditions the below terms have the following meaning:
“Civil Code” means Act No. 89/2012 Sb., the Civil Code, as amended;
“Cookie Policy” means the cookie policy described in art. 11.2 below which forms an integral part of these Terms;
“Contract” means a contract under the Civil Code concluded between the Operator and the User, under which the Operator has undertaken to allow to the User to use the Services, and under which the User is entitled to use the Services and obliged to fulfil the obligations arising from the Contract and these Terms;
“Copyright Act” means Act No. 121/2000 Sb., regulating the copyright, rights related to copyright, and amending other acts, as amended;
“Device” means any device that can be used by the User to enter the Website and use the Services, for example a desktop, a laptop, a tablet or a smartphone;
“Legally Competent Person” is an individual who has reached the age of eighteen (18) years and has become fully legally competent; if the individual is not a citizen of the Czech Republic, he/she must be fully legally competent in accordance with the law of the state in which he/she is a citizen, or in accordance with the law of the state which is applicable to the individual;
“Operator Content” means the Operator’s video, audio or audio-visual content made available through the Website which may be protected by copyright, trademark, trade secret and/or other rights;
“Privacy Policy” means the privacy policy described in art. 11.1 below which forms an integral part of these Terms;
“Services” are defined in art. 2.1 below;
“Subscription” means the User account created on the Website to access content and Services, especially Operator Content, that are restricted to registered Users for a set period of time, as specified in the pricing and subscription plan selected by the User;
“Subscription Fee” means the fee paid for the Subscription as specified on the Website;
“Terms” mean these Terms and Conditions, which form an integral part of the Contract;
“User” or “you” means any person who entered the Website;
“Website” means this website;
“Works” are defined in art. 7.1 below.
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Basic Provisions
- The Website allows for general viewing of various types of adult-oriented Operator Content by Users by registered and unregistered Users who desire to view visual depictions of adult-oriented Operator Content, including sexually explicit images, through any Device (“Services”). In addition, the Website may contain other content, such as texts, messages, files, data, information, images, videos, and other materials or code.
- To access some of the Operator Content, the User may be asked to provide certain registration details and even pay relevant fees, i.e. obtain a Subscription pursuant to art. 3 of these Terms.
- The Website may contain links to third-party sites that are not owned or controlled by the Operator. The Operator has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites. You expressly acknowledge that the Operator shall not be liable for content or defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you. The Operator does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Website.
- By using or visiting the Website, or any of its content, functionality, and services offered on the Website, whether as a guest or a registered User, or by expressly accepting these Terms when this option is made available, you are entering into a legally binding Contract between you and the Operator.
- By accessing the Website through any Device, you confirm that you are a Legally Competent Person and you agree that you will use any of the Services provided through the Website in private, for your own personal use; you also further warrant that the content of the Website (including Content) does not offend or otherwise threaten you and you are entering the Website voluntarily.
- We may update the Website from time to time and may change the content at any time. However, please note that any of the content on the Website may be out of date at any given time, and the Operator is under no obligation to update it. The Operator does not guarantee that the Website, or any content on it, will be free from errors or omissions. The Operator also reserves the right to interrupt or terminate the operation of the Website and/or the provision of the Services.
- Where required by applicable law or card-network rules, access to certain content and/or purchases is age-restricted. You must successfully complete third-party age verification before viewing restricted content or completing payment if prompted. Refusal or failure to complete verification may limit or block access to restricted content and/or purchases. Processing of data for age verification is described in the Privacy Policy.
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Subscription
- You may obtain a Subscription as you cannot access some of the content on the Website, especially Operator Content, without obtaining a Subscription. You may choose between different types of Subscriptions varying in the period of the Subscription. The Subscription options and fees are presented to you on the Website.
- Only a Legally Competent Person is authorized to obtain a Subscription. You can obtain a Subscription on-line via the Website on any Device.
- You are obliged to provide correct, true and accurate information upon obtaining a Subscription and inform the Operator without undue delay about any changes in the provided information.
- Age verification records are collected and reviewed before permitting a User to pay for Subscription.
- The information provided by you when obtaining the Subscription must not contain any offensive, defamatory, outrageous and socially unacceptable words (particularly in conflict with good manners and generally binding legal regulations), phrases, graphical expressions (e.g. emoticons) that would express your mood, opinions or emotions, or any similar means of communication. The above applies primarily to your registration (login) name and registration password.
- By purchasing a Subscription, the User gives explicit consent to the provision of the Services in full by the Operator, whereby the right of the User to withdraw from the Contract, including the right to related refunds or chargebacks of the Subscription Fee, ceases to exist in accordance with Section 1837(l) of the Civil Code.
- The User is fully responsible for the use of the login name, password and/or other login details entered when obtaining the Subscription. Users are obliged to keep their login information confidential and safe and take appropriate steps to maintain the security and confidentiality of their login information (particularly by not using easily identifiable login information and by regular changing of login information). In the event of disclosure, alienation or misuse of login information, the User is obliged to immediately change the login information and notify the Operator without undue delay by sending an email to our support.
- You shall pay the Subscription Fee for your Subscription that varies according to the period of the Subscription. The Subscription Fee shall be paid via payment card through a third party payment provider. In case the third party payment provider fails to provide us with your payment, you have to repeat the payment and demand return of the unsuccessful payment from the payment provider.
- If collection of the Subscription Fee on the renewal date is declined, the Operator may retry the charge up to eight (8) times within twenty-eight (28) days: up to three retries at roughly twenty-four-hour intervals while the Subscription remains active and the User retains access to Operator Content, then—if still unpaid—up to five additional retries at roughly five-day intervals while that access is suspended. Any successful charge immediately restores the Subscription for its originally purchased term, counted from the date of collection. All further retries cease if the payment provider marks the payment instrument as non-billable or the User cancels the Subscription.
- Your Subscription is subject to periodical renewal (for the same period as initially ordered), unless you cancel it as stated below. You are obliged to pay the Subscription Fee for any renewed period of your Subscription.
- The Operator reserves the right to change its fees and billing methods related to the Subscription, including the addition of supplemental fees or separate charges for content or Services provided on the Website or changes to Services associated with various Subscription options, effective thirty (30) days after you have been provided with notice of billing changes via email. If any such change is unacceptable to you, you may cancel the Subscription, as provided below. Your continued use of the Website following the effective date of a change to such fees and billing methods shall constitute your acceptance of such change.
- You may request for cancellation of your Subscription payments at any time. If you request for cancellation of your Subscription more than five (5) days prior to its scheduled renewal, the termination will take effect at the end of the current period of Subscription. If you request cancellation of your Subscription less than five (5) days before the scheduled renewal date, the cancellation will take effect at the end of the following period of the Subscription (e.g., the second following month).
- You acknowledge that canceling your Subscription may result in loss of access to the subscribed content. Loss of access to the subscribed content may also be caused due to other reasons that will result in non-renewal of the Subscription (e.g., the payment method fails due to insufficient funds).
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Refund Policy
- In accordance with the consent provided by the User under art. 3.6 of these Terms, the User acknowledges and agrees that he/she is not entitled to a refund of the Subscription Fee or any other costs incurred in connection with the provision of the Services.
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Rights and Obligations of the User in the use of the Website
- When using Services by accessing the Website through any Device, Users are obliged to fully comply with these Terms.
- When using the Services, the User undertakes:
- To adhere to all obligations stipulated by generally binding legal regulations;
- Not to use the Services and Website in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
- Not to use the Services and Website for the purposes of harming or attempting to harm minors in any way;
- Not to (directly or indirectly) allow or mediate the access to the Website to a third party that is not a Legally Competent Person, primarily to the display of the Content, entry to the Website or the Registration, or any other (direct or indirect) use of the Services;
- To ensure that all Legally Competent Persons who access the Website through the User’s internet connection or account are aware of these Terms and other applicable terms and conditions, and that they comply with them;
- Not to enter the Website and use the Services at places (in particular, publicly accessible) where their contents may have an insulting, humiliating, or immoral effect on third parties and places where it is banned by generally binding legal or internal regulations, i.e., for example, in the premises of public administration and local government authorities; and
- Not to violate intellectual property (copyright, trademarks, patents, etc.) of the Operator or a third party, particularly not to provide access to, publish, copy, distribute, misuse, or use in any manner the content of the Website (including Content), i.e. materials, videos, or audio-visual recordings, etc. protected, in particular, by the Copyright Act or other generally binding legal regulations without a consent or a relevant license.
- The Operator may, at its discretion, impose reasonable technical limitations on the download or streaming of Operator Content, including restrictions based on volume, frequency, or bandwidth usage, where the rate of content access or retrieval indicates potential misuse, circumvention of fair personal use, or threats to copyright protection or platform security. Any such limitation is deemed a necessary safeguard to maintain the integrity of the Website and the rights of the Operator and its partners.
- In addition, the User may particularly not:
- Use the Website to promote, list, publish other services, applications, or websites similar to the Website in terms of content or otherwise, and promote, list and publish advertisements and other statements close to them in nature; promote, in any manner, another businessman through the Website (who is a competitor to the Operator), and publish any material capable of damaging the reputation or interests of the Operator;
- Jeopardize other visitors of the Website by spreading computer viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code or items designed to adversely affect the operation of any computer software or hardware;
- Attempt to gain unauthorized access to the Website, the server on which Website is stored, or any server, computer, or database connected to the Website. You must not attack the Website, especially via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence. The Operator will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing all information about you to them without the necessity to inform you about it. In the event of such a breach, your right to use the Website will cease immediately.
- In any way interfere with the Website content, in particular jeopardize or disrupt its operation, data content, or integrity by decompiling its source code, compromise its confidentiality and security, or obtain personal data of other Users without authorization; or
- Use the Website to sell goods or services or to distribute advertising materials.
- Trademarks, logos, graphic art, images, photographs, animations, videos, and texts that appear on the Website and have not been created by the User may not be reproduced, used, published, distributed, sold, or displayed by the User without the prior written consent of the Operator.
- The User undertakes to inform the Operator without undue delay about any breach of the obligations stipulated in these Terms. Each User is obliged to inform the Operator about any breach of the Terms by another User and report any undesired or defective Content of the Website published by another User by sending a message to the Operator or directly through the Website.
- You may link to the Website, provided that you do so in a way that is fair and legal and does not damage the Operator’s reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.
- You agree to cooperate with the Operator in causing any unauthorized framing or linking immediately to cease. The Operator reserves the right to withdraw any linking permission without notice.
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Operator’s Liability
- You use the Website at your sole risk. The Operator provides the Website “as is” and “as available”. To the fullest extent permitted by applicable laws the Operator expressly disclaims all warranties of any kind related to the Website and Services obtained through the Website, whether express or implied. You will be solely responsible for any damage to your Device and systems or loss of data that results from your use of the Website.
- The Operator does not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your Device, programs and platforms in order to access the Website. You should use your own virus protection software. The Operator will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material specified in art. 5.3 that may infect your Device, programs, data or other proprietary material due to your use of the Website or to your downloading of any content on it, or on any website linked to it.
- The Operator is not liable to any User for any loss or damage, whether related to mutual contractual relations, breach of statutory duty, or other, even if foreseeable, caused by or arising in connection with:
- use of, or inability to use, the Website;
- use of or reliance on any content displayed on the Website.
- When using the Services, the Operator is not liable for services supplied by third parties, such as the internet connection quality, quality of telecommunication services supplied by the relevant operator or amount of fees or exchange rates determined by payment institutions, etc. The User understands that he/she cannot exercise any claim in respect of the Operator relating to the content, scope or quality of the Services, and the User undertakes not to exercise such claims in respect of the Operator; if such claims would arise, the User waives them when they arise.
- The Operator is not liable for the prevention of or limitations in the use of the Services by the User as a result of the Website unavailability caused by failures in the internet network operations, as well as other technical circumstances that the Operator cannot influence or the resolution of which requires the cooperation of third parties.
- The Operator is not liable for the loss of User’s data. The Operator reserves the right to limit or temporarily discontinue the operation of the Website without compensation in justified cases of technical failures on the part of the User or the internet network.
- The User acknowledges that the access to the Website and consequently to the use of the Services may be limited or suspended due to technical or other reasons. The Operator is not liable for unintended failures in the operation of the Website of technical nature.
- The Operator is authorized to suspend the provision of Services to the User in the event of any breach of these Terms by the User. The Operator bears no liability for any harm incurred by the User as a result of the above suspension of the Services, and the User is not entitled to receive any compensation for the harm incurred by the User as a result of such suspension.
- To the extent permissible by applicable laws, you agree to defend, indemnify and hold harmless the Operator and any affiliates to the Operator from and against any and all third party claims, damages, judgments, awards, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to usual attorney’s fees) arising from: (i) your use of and access to the Website in violation of any term of these Terms; (ii) your violation of any third party right, including, but not limited to, copyright, property, or privacy right; (iii) any of your conduct in violation of any term of these Terms. This defense and indemnification obligation will survive these Terms and your use of the Website. You agree that the Operator shall have the sole right to control the legal defense against any such claims, demands, or litigation. This is without prejudice to the Operator’s and third parties’ claim for damages (regarding both material and non-material damage) arising from the breach of any obligation of the User.
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Operator’s intellectual property rights
- The Website (including without limitation, any text, graphics, images, illustrations, photographs animation, video/audio or audiovisual works, designs or logo and information) and certain content, especially Operator Content, made available through the Website is owned, created, purchased, or licensed by the Operator (collectively “Works”). The Works may be protected by copyright, trademark, trade secret and/or other rights, and the Operator reserves and retains all rights in the Works and the Website.
- The Operator hereby grants you the license to access, view and display the Website and Works in a manner and for the purpose arising from these Terms. The license is granted conditional, royalty-free, time-limited for the term of the Contract, non-sublicensable, non-transferable, non-exclusive and unlimited in territory. The license is conditioned on your compliance with these Terms.
- If the Website allows you to download or otherwise copy Works, the Operator grants you a revocable, non-sublicensable, and non-exclusive license to possess and use the copies for personal, non-commercial use. The license is conditioned on your compliance with these Terms. At the expiration of the license or the termination of the Contract, you will delete all copies of Works in your possession.
- You may not otherwise reproduce, distribute, communicate to the public, make available, adapt, publicly perform, link to, publicly display or use the Website or Works or any adaptations thereof for commercial purposes unless expressly set forth herein. In case of potential breach of our rights set forth herein, you acknowledge that the Operator might pursue any type of investigation and/or proceeding leading to protection of our rights against you.
- If you print off, copy or download any part of the Website in breach of these Terms, your right to the Website will cease immediately and you must, at the Operator’s option, return or destroy any copies of the materials you have made. The license shall be terminated upon termination of the Contract. If you breach any provision of these Terms, any license you have obtained will be automatically rescinded and terminated.
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Content removal procedure
- If you believe that your intellectual property rights have been infringed in any manner through the Services, send us your notification of claimed infringement to our support . Upon receiving your communication, we will review and address your concerns accordingly within seven (7) business days.
- If an individual has been portrayed in any content, they possess the right to request the removal of said content. Send us your notification of claimed infringement to our support. Upon receiving your communication, we will review and address your concerns accordingly within seven (7) business days.
- We support a complaint process that allows for the reporting of content that may be illegal or otherwise violates the Visa and Mastercard Rules. Any complaint will be addressed within seven (7) business days. In the event there is evidence of illegal content, we will proceed to remove it immediately.
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Term of the Contract and Termination of the Contract
- The Contract is concluded for an indefinite period.
- The Operator is entitled to terminate the Contract with immediate effect after the delivery of the notice to the User without any prior request or warning if:
- The User provided incorrect, untrue and/or misleading information when obtaining the Subscription;
- The User has breached any obligation under these Terms or any other obligation stipulated by generally binding legal regulations;
- The Website is terminated or its operation is significantly limited;
- The Operator loses the authorization to operate the Website or the authorization is suspended; or
- Insolvency or similar proceeding is initiated in respect of the User.
- The termination of the Contract results in the cancellation of the Subscription and the authorization to use the Services by the User. In such case, the User shall not access the Website anymore, and the Operator may block such access.
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Notification
- Unless the Operator provides otherwise, any notification, request, or communication to be made to the Operator under these Terms will only be made by email and sent to the Operator’s email address or to another e-mail address of the Operator specified on the Website.
- Any notification, request, or communication to be made to the User under these Terms will be made by email to the User’s email address, through the Website, or in another appropriate way.
- The parties undertake to notify each other about any changes in contact addresses without undue delay and without being obliged to conclude an amendment to the Contract.
- Any notification, request, or another communication will be deemed delivered to the other party to the maximum possible extent permitted by generally binding legal regulations on the third (3rd) day after it was sent, even if the party does not read the message received by any of the methods listed in these Terms. The above listed delivery method applies to the communication of any message, i.e. particularly upon the termination of the Contract by the Operator.
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Other Applicable Terms
- Privacy Policy, which sets out the terms on which the Operator processes any personal data collected from you or that you provide to the Operator. By using the Website, you warrant that data provided by you are accurate.
- Cookies Policy which sets out the terms on which the Operator declares what cookies are active on the Website, what User data the Operator tracks, for what purpose, and where this data is sent.
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Complaints
- In the event that, for reasons on the part of the Operator: (i) it is not possible to use the Service due to Website inaccessibility or error or (ii) the Operator has failed to fulfil another obligation under these Terms, the User is entitled to file a complaint with the Operator regarding these defects. The User is entitled to complain about the above defects without undue delay, but no later than within seven (7) days of the day when the User detected or could detect these defects. The User is entitled to file a complaint to our support.
- The Operator undertakes to handle the complaint filed by the User in accordance with these Terms within seven (7) days from the delivery of the User’s complaint to the Operator and remedy the defective condition without undue delay as allowed by its capacities, providing the complaint is justified. The User is obliged to provide the Operator with all necessary assistance to this end. If the complaint is filed later, the User’s entitlement to have the complaint settled will cease to exist.
- The Operator will make the final decision on the complaint. The User must provide evidence to support their complaint (e.g., a screenshot), and if no evidence is provided, the complaint may not be considered. The evidence provided by the User should be credible and conclusive. In case of a conflict between the evidence provided by the User and the evidence held by the Operator, the Operator's evidence will be considered unless the Operator decides otherwise.
- All complaints must be reviewed and resolved within seven (7) business days.
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Final Provisions
- The contractual relationship between the Operator and the User is governed by Czech law, in particular by the Civil Code. In the event of a conflict, the Contract, including the Terms, takes precedence over the non-mandatory provisions of the Civil Code.
- In accordance with Act No. 634/1992 Sb., on consumer protection, as amended, the User is entitled to an out-of-court settlement of a consumer dispute arising from the Contract. The entity which is authorized to deal with such out-of-court dispute is the Czech Trade Inspection Authority. Detailed information is available at www.coi.cz. An out-of-court settlement of a consumer dispute is commenced solely at the suggestion of the User and only if the dispute with the Operator was not resolved directly. The petition may be filed no later than one (1) year after the date when the User exercised his/her right which is the subject matter of the dispute for the first time in relation to the Operator. The User is also entitled to initiate the out-of-court settlement of the dispute through the ODR platform available at https://ec.europa.eu/consumers/odr/. The out-of-court settlement of the dispute is not deemed to be mediation or arbitration and is without prejudice to the parties’ right to approach the Czech Trade Inspection Authority or a court with a claim. For the duration of the out-of-court settlement of the dispute, limitation periods set out in the Civil Code, do not continue nor start until one of the parties to the dispute explicitly refuses to continue the proceeding.
- Any disputes arising from or in connection with the Contract, including the issues of validity, interpretation, implementation or termination of the rights arising from this Contract will be referred to a Czech court having the subject-matter and territorial jurisdiction according to the Operator’s registered office.
- The Operator is authorized to offset any of its receivables against the receivables of the User, primarily any damages, detriment, unjust enrichment, costs and other performance. The User is not authorized to offset his/ her receivables against receivables of the Operator, or to assign his/ her receivable from the Operator.
- In the event that any provision of the Contract or these Terms becomes ineffective, invalid, unenforceable or putative, the remaining provisions of the Contract or these Terms will remain valid. In this case, the parties will replace such ineffective, unenforceable or putative provisions by a provision which comes as close as possible to the economic purpose of the ineffective, unenforceable and putative provision. For the avoidance of doubt, any potential ineffectiveness, or invalidity or unenforceability of any of the provisions of these Terms does not result in the ineffectiveness, invalidity or unenforceability of the Terms as a whole.
- The Operator may revise these Terms at any time by amending this page. The updated Terms shall become valid and effective upon their publication on the Website, unless stated otherwise, and the currently effective version is always identified by the “valid and effective on” date at the end of these Terms. Should the Operator make a material modification to the Service that negatively affects the User’s access to, or enjoyment of, the Subscription (including, but not limited to, a price increase, significant reduction of available content, or removal of essential functionality), the Operator shall notify the User at least thirty (30) days in advance via e‑mail or any other method of communication that enables durable storage of the information. During this notice period the User may terminate the Subscription free of charge, with effect from the date the modification would otherwise become effective.
- The User hereby explicitly agrees and grants its consent with the assignment or transfer of rights and obligations of the Operator or parts thereof to any third party or parties. The Operator undertakes to inform the User about any such assignment or transfer.
- These Terms become valid and effective on 22. 07. 2025
Hvis du ønsker at afmelde dig vores nyhedsbrev eller stoppe med at modtage markedsføringsmails, kan du gøre det når som helst ved at følge nedenstående trin.
- Log ind på din konto på vores side med dine legitimationsoplysninger.
Gå til Kontoindstillinger - Klik på “Min konto” knappen i den øverste navigationsbjælke.
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Afmeld nyhedsbrevet
I “Indstillinger” sektionen, find “Modtag opdateringer” og klik på “Administrer” knappen for at åbne dine e-mailpræferencer.
Fjern markeringen i boksen for det nyhedsbrev eller de opdateringer du ikke længere ønsker at modtage.
Klik på “Gem præferencer” for at bekræfte dine ændringer.
❗ Har du problemer?
Hvis du ikke kan afmelde dig ved hjælp af ovenstående trin eller stadig modtager uønskede e-mails:
Tjek at du er logget ind på den rigtige konto - Klik på "Afmeld" nederst i e-mailen og udfør afmeldings-trinnene.
Prøv at opdatere siden efter at have gemt præferencer, og sørg for at indstillingerne er gemt
Hvis du er usikker på noget i forbindelse med afmelding, eller har problemer på vores platform, så Kontakt os - Vi hjælper gerne med at afklare og hjælpe med eventuelle specifikke problemer eller spørgsmål, du måtte have.
🌐 Udforsk flere sider 🔥
Klik på en af siderne nedenfor for at udforske mere indhold :
Vi forstår, at du nogle gange kan have brug for at opdatere dine kontooplysninger eller anmode om sletning. Her er alt, du behøver at vide om begge processer.
🔁 Sådan ændrer du din e-mailadresse
Hvis du har brug for at opdatere den e-mail, der er tilknyttet din konto:
Kontakt vores supportteam med din nuværende e-mailadresse og den nye e-mail, du gerne vil bruge.
Når vi har bekræftet det, opdaterer vi din konto og bekræfter, når ændringen er gennemført.
📨 Du modtager en bekræftelsesmail, når din adresse er blevet opdateret
🗑️ Anmodning om sletning af konto
Hvis du ønsker at slette din konto og alle tilknyttede data, skal du være opmærksom på følgende:
⚠️ Vigtig information før sletning
Sletning af din konto er permanent og kan ikke fortrydes.
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Du vil miste adgang til:
Din konto og loginoplysninger
Alt tilknyttet indhold, aktivitet og historik
Ingen refusioner udstedes for eventuel ubrugt del af dit abonnement.
Hvis dit abonnement er aktivt, vil det forblive tilgængeligt indtil udløbsdatoen, men du vil ikke længere kunne bruge det, når sletningen er gennemført.
✅ Sådan anmoder du om sletning
For at fortsætte med sletning af konto:
Kontakt os og angiv tydeligt, at du ønsker din konto og alle data slettet.
Vi bekræfter din identitet og sikrer, at du forstår konsekvenserne.
Når vi har modtaget skriftlig bekræftelse, sletter vi permanent dine data fra vores system.
✅ Efter sletning
Du modtager en bekræftelse, når:
Din konto er blevet fuldt ud slettet
Alle personlige data er blevet fjernet i overensstemmelse med databeskyttelsesregler
🔒 Vi tager privatliv og datasikkerhed alvorligt. Dine data slettes i overensstemmelse med gældende lovkrav (f.eks. GDPR, CCPA).
🌐 Udforsk flere sider 🔥
Klik på en af siderne nedenfor for at udforske mere indhold :
Vi hjælper gerne med at afklare nogle almindelige spørgsmål om vores indholdsformater, videoadgang, downloadmuligheder og understøttede enheder.
📸 Sådan gemmer du dit 360° Bullet Time-foto
Hvis du vil gemme et 360-graders bullet time-foto, skal du følge disse trin:
Højreklik på billedet.
Vælg “Gem billede som…” i menuen.
Vælg en placering på din enhed og gem billedet.
🔔 Bemærk: Denne metode gemmer kun en enkelt stillbillede, ikke hele 360° animationen. På nuværende tidspunkt understøtter vi ikke download af hele den animerede effekt som GIF eller video.
💿 Tilbyder I DVD'er eller offline videosalg?
Vi må desværre meddele, at vi ikke sælger vores videoer på DVD eller som individuelle downloads.
Alt vores indhold er tilgængeligt udelukkende gennem et abonnement via vores platform.
Dette sikrer, at medlemmer har adgang til de seneste opdateringer, det fulde indholdsbibliotek og streamingfunktioner.
🔓 Bekymret for ikke at se fulde videoer?
Dit abonnement inkluderer fuld adgang til alt tilgængeligt indhold, inklusive komplette videoer.
Hvis det virker som om nogle videoer er kortere end forventet, bemærk venligst:
Afsnittenes længde kan variere afhængigt af typen af indhold eller scene
Nogle afsnit kan være naturligt kortere, men leveres stadig i fuld længde
Vær sikker på, at du som abonnent modtager fulde versioner af alle de videoer, vi tilbyder.
🖥️ Videokvalitet & streamingmuligheder
Vi tilbyder videoer i opløsninger op til 4K, herunder:
4K
1080p
720p
540p
⚠️ Ikke alle videoer er tilgængelige i 4K. Selvom vi producerer meget af vores indhold i ultra-høj opløsning, kan nogle videoer kun være tilgængelige i lavere opløsninger afhængigt af originalkvaliteten.
🎚️ Sådan justerer du download- og streamingkvalitet
Du kan ændre dine videokvalitetsindstillinger når som helst:
Gå til Min konto
Naviger til Personalisering
Klik på Download-/streamingkvalitet
Vælg Skift kvalitet
Vælg blandt de tilgængelige muligheder
Dette hjælper dig med at optimere for ydelse eller filstørrelse, alt efter dine behov.
🥽 VR-indholds tilgængelighed
Vi tilbyder i øjeblikket VR-kompatible videoer udelukkende på xvirtual.com.
Disse videoer er formateret til 180° eller 360° fordybende visning og opleves bedst med et VR-headset.
Sådan ser du VR-videoer:
Brug et kompatibelt VR-headset (Oculus, Meta Quest, osv.)
Gå til xvirtual.com og gennemse VR-mærket indhold
Følg vejledningen på skærmen for den bedste oplevelse
Andre sider i vores netværk tilbyder indhold designet til standard 2D-afspilning og er ikke kompatible med VR-headsets.
Hvis du er i tvivl om noget vedrørende videoadgang, kvalitet, downloadmuligheder eller VR-indhold på vores platform, så kontakt os – Vi hjælper gerne med at afklare eventuelle specifikke problemer eller spørgsmål, du måtte have.
🌐 Udforsk flere sider 🔥
Klik på en af siderne nedenfor for at udforske mere indhold :
Vi er kede af at høre, at du har problemer med at streame videoer eller andre tekniske problemer på vores sider, og vi værdsætter, at du gør os opmærksomme på det. Selvom vores platform er optimeret til problemfri streaming, kan der lejlighedsvis opstå afspilningsproblemer på grund af enheder, browsere eller netværksforhold.
🔧 Hjælp os med at undersøge problemet
For at hjælpe dig mere effektivt, bedes du oplyse følgende detaljer, når du rapporterer et streamingproblem:
1. Enheds- og browseroplysninger:
Hvilken enhed bruger du? (f.eks. stationær, bærbar, tablet eller smartphone)
Hvilken browser bruger du? (f.eks. Chrome, Firefox, Safari)
🔍 Ikke sikker? Du kan tjekke her: whatismybrowser.com
2. Tidspunkt for problemet:
Hvornår opstod problemet? Angiv venligst dato og cirka tidspunkt.
3. Problemets karakter:
Forklar venligst det problem, du oplever (f.eks. fejlmeddelelse, video indlæses ikke). Dette hjælper vores tekniske team med at diagnosticere problemet hurtigere.
Du kan sende disse oplysninger ved venligst at kontakte os, eller svare tilbage i din sag.
📺 Ser du på et TV?
Hvis du forsøger at streame vores videoer på en TV-skærm, bemærk venligst:
Vores platform er optimeret til mobile enheder og computere.
TV-streaming understøttes ikke officielt, og resultaterne kan variere afhængigt af din TVs browser eller indbyggede apps.
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For en bedre oplevelse anbefaler vi:
At streame på din mobile enhed eller computer
At bruge AirPlay, Chromecast eller tilsvarende skærmspejlingsmuligheder for at se indholdet på dit TV
✅ Bedste praksis for problemfri streaming
Brug en opdateret browser (Chrome eller Firefox anbefales)
Sørg for en stabil internetforbindelse (Wi-Fi eller kablet)
Undgå at bruge VPN eller proxy under afspilning
Ryd browserens cache, hvis videoer ikke indlæses, eller prøv en inkognitofane.
På mobilen, skift fra wifi til data eller omvendt.
På wifi, prøv også at nulstille din router.
Hvis du stadig har tekniske problemer, så kontakt os – Vi hjælper dig gerne!
🌐 Udforsk flere sider 🔥
Klik på en af siderne nedenfor for at udforske mere indhold :
Tak for din interesse i vores projekter. Vi sætter virkelig pris på din entusiasme og støtte!
🙅♂️ Vi kan ikke dele personlige oplysninger
Af privatlivs-, juridiske og logistiske årsager deler vi ikke nogen personlige eller identificerende oplysninger om:
De skuespillere eller skuespillerinder, der optræder i vores indhold
Optagelsessteder eller produktionsdetaljer
Muligheder for at engagere sig eller deltage i et projekt
Denne politik er indført for at respektere privatlivet og sikkerheden for alle involverede i vores produktioner.
🤝 Vedrørende deltagelsestilbud
Vi forstår, at nogle af vores projekter kan vække nysgerrighed og interesse ud over blot at se med. Selvom vi er beærede over din interesse for at deltage, må vi desværre takke nej.
På nuværende tidspunkt accepterer vi ikke eksterne ansøgninger, forespørgsler eller tilbud om at deltage i vores produktioner
💡 Vi håber, du fortsat vil nyde oplevelsen
Selvom vi ikke kan tilbyde personlige eller bag-om-scenen detaljer, håber vi, du fortsat vil nyde det kreative arbejde og den underholdning vi tilbyder gennem vores platform
Hvis du har andre spørgsmål om dit abonnement, din konto eller adgang til indhold, så kontakt os. Vi hjælper dig meget gerne.
🌐 Udforsk flere sider 🔥
Klik på en af siderne nedenfor for at udforske mere indhold :
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